Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Your Satisfaction is Our Priority

We stand behind every Kyco Nails product with a 30-day money-back guarantee. If you're not completely satisfied with your purchase for any reason, we'll refund your money—no questions asked.

Why We Offer This:

• Risk-Free Shopping – Try our products with complete peace of mind. Your satisfaction matters more than anything.
• Hassle-Free Returns – Simply reach out within 30 days of purchase, and we'll process your refund promptly.
• Quality Assurance – We're confident in our products because they're crafted with care and tested for excellence.

We believe in earning your trust through exceptional products and exceptional service. Shop with confidence knowing we've got you covered.

Eligibility:
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, please contact us at info@kyconails.com.

Once your return is accepted, we’ll send you instructions on how to send your package back to us. Items sent back to us without first requesting a return will not be accepted.

Damages and issues:

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Exchanges:

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds:

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. 

European Union 14 day cooling off period:

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

If more than 14 business days have passed since we’ve approved your return, please contact us at info@kyconails.com.