Shipping Policy

Thank you for shopping with Kyco Nails. We are committed to packing and dispatching your order as quickly and carefully as possible.

Order Processing

All orders are typically processed within 1–2 business days after payment is received.

Orders are not processed or dispatched on weekends or public holidays.

During busy periods, promotions, or new product launches, dispatch times may be slightly longer.

Australia Shipping

We ship Australia-wide.

• Standard shipping options are available at checkout

• Free shipping on orders over $99 AUD

Estimated delivery times are generally 2–8 business days, depending on your location.

International Shipping

We currently ship to selected international destinations including United States, Canada, United Kingdom, New Zealand and other available markets shown at checkout.

Estimated delivery times are generally 7–14 business days, depending on destination and customs processing.

Shipping Rates

Shipping rates are displayed at checkout based on your location and selected service.

Free Shipping Thresholds

We currently offer free shipping on eligible orders to the following key markets:

• 🇦🇺 Australia — Orders over $99 AUD
• 🇺🇸 United States — Orders over $129 AUD
• 🇨🇦 Canada — Orders over $149 AUD
• 🇬🇧 United Kingdom — Orders over $149 AUD
• 🇳🇿 New Zealand — Orders over $119 AUD

Free shipping thresholds may change during promotional periods.

Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where available).

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, import fees, or local charges once the parcel reaches your country.

These charges are the responsibility of the customer and are not included in your order total unless otherwise stated.

United States Orders

A 10% checkout fee is applied to United States orders to help cover import processing and customs-related charges.

Delivery Delays

While we aim to meet estimated delivery times, delays caused by postal carriers, customs, weather events, or other circumstances outside our control may occur.

Incorrect Addresses

Please ensure your shipping address is correct at checkout.

Kyco Nails is not responsible for delays or losses resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Parcels

If your parcel arrives damaged or appears lost in transit, please contact us as soon as possible so we can assist.

Contact Us

If you have any shipping questions, please contact us through our contact page and we’ll be happy to help.